At REFFIND, we know that our customers rely on us as an important part of their business processes. We take this responsibility to our customers very seriously, and the security and reliability of the software, systems and data that make up the REFFIND suite of products are our top priority.
The REFFIND application is hosted and managed within the Amazon Web Services (AWS) cloud computing infrastructure – the most secure cloud computing environment available today. Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards. AWS inherently protects from threats by applying security controls at every layer – from physical to application – isolating applications and data, whilst rapidly deploying security updates without service interruption. As a result, the REFFIND application is afforded all the benefits of being hosted on the AWS infrastructure, including:
Additionally, AWS provides certification reports that describe how the AWS Cloud infrastructure meets the requirements of an extensive list of global security standards, allowing REFFIND to meet specific government, industry, and company security standards and regulations, including:
For more information, please see the AWS Security page.
The REFFIND web application adopts the OWASP Top Ten and OWASP Mobile Top Ten as a means of ensuring application code is free from flaws and security vulnerabilities. The OWASP Top Ten is a set of powerful awareness document for web and mobile application security. The OWASP Top Ten represents a broad consensus about what the most critical web and mobile application security flaws are. Project members include a variety of security experts from around the world who have shared their expertise to produce a list of the top ten security vulnerabilities affecting web and mobile applications.
Adopting the OWASP Top Ten ensures REFFIND is protected against:
Adopting the OWASP Mobile Top Ten ensures REFFIND is protected against:
Additionally, all REFFIND technical staff receive OWSAP Top 10 training. The training takes staff through a practical approach to the following secure coding principles:
For more information, please seethe OWASP website.
The REFFIND application uses the Braintree payments service for the secure transaction and storage of all payments. Braintree focuses on providing a secure environment that goes above and beyond industry security standards and guidelines. Braintree is a validated Level 1 PCI DSS Compliant Service Provider, and are on Visa’s Global Compliant Provider List and MasterCard’s SDP List.
Braintree is certified to PCI Service Provider Level 1, the most stringent level of certification, actively works to protect against fraudulent charges and monitors suspicious transactions.
For more information, please see the Braintree Security page.
REFFIND undergoes monthly vulnerability assessments conducted by Nessus Cloud and biannual penetration testing conducted by HackLabs, with all high and critical vulnerabilities being addressed immediately. Nessus is a PCI DSS Approved Scanning Vendor (ASV) and provides cloud-based scanning and detection of web server vulnerabilities, known and unknown web application vulnerabilities, and configuration auditing of the REFFIND web application platform. HackLabs is a Security Consulting Company specialising in Penetration Testing.
All REFFIND employees are equipped with secure laptop computers with encryption and antivirus software centrally installed, configured and managed. Technical staff undergo training on relevant security matters that pertain to their job.
If you have any security concerns or questions, feel free to contact us at firstname.lastname@example.org.